Shipping Policy

Thank you for choosing Lodgeselect. We are dedicated to delivering premium home décor and lifestyle products directly to your doorstep across the United Kingdom.

Because we work directly with curated supply partners to bring you the best value, our shipping process is designed to be transparent, reliable, and efficient.

1. Shipping Destinations

We ship exclusively to addresses within the United Kingdom. At this time, we do not offer international shipping. This allows us to focus on providing the most reliable service and tracking for our UK customers.

2. Shipping Costs

Orders over £50: FREE Standard Shipping.

Orders under £50: A flat shipping fee applies to all orders.

3. Order Processing & Delivery Times

Your items are dispatched directly from our warehouses to ensure you don’t pay unnecessary retail markups.

Order Processing: Orders are typically processed within 1–3 business days.

Estimated Delivery: Once dispatched, most items arrive within 1-3 business days.

Note: If your order contains multiple items, they may arrive in separate packages at different times depending on which of our specialist partners is fulfilling the specific piece of your décor.

4. Tracking Your Order

Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number(s). You can monitor your journey from our partner’s warehouse to your front door.

5. Delivery Partners

We partner with reliable UK couriers (such as Royal Mail, Evri, or DPD) to ensure your premium home furnishings and lighting arrive safely. A signature may be required for larger items or high-value statement lighting.

6. Missing or Damaged Items

Your satisfaction is our standard. If your item arrives damaged or if you haven't received your order within the estimated timeframe:

Please inspect your package upon arrival.

Contact our support team at [Insert Email Address] within 48 hours of delivery with photos of any damage.

We will work quickly with our suppliers to arrange a replacement or a resolution.

7. Address Accuracy

Please ensure your shipping address is correct at checkout. Lodgeselect cannot be held responsible for orders delivered to an incorrect address provided by the customer.